If you're not on social media, you're missing out! Over half of today's consumers learn about companies on social media. Moreover, nearly 70% of people want to be able to connect with a company on social media. The ability to be accessible is more important than ever to consumers. Gone are the days of filling out a contact form and waiting to hear back. People want to send a DM/message and get a live person stat. Once they've earned your trust on social, nearly 80% of consumers are willing to purchase your services.